TwoCall is a new kind of voice service aimed at helping mobile users save money. One may use TwoCall Mobile Client, WAP, SMS or the Web to make calls to anyone in the world on any phone. This means you can easily take advantage of the much lower rate than those charged by your mobile and/or fixed operators. With TwoCall, you are charged only for the calls you make, there are no subscriptions, lock-ins or hidden charges.

One of the key benefits of the TwoCall is that when you make a call to someone, the call comes to you first which means you save on regular outgoing local voice call charge when making an outgoing call. This benefit is very attract for countries/regions where receiving voice call is free or on flat fee basis.

• Want to call anyone, anywhere in the world at anytime at super-low rates - whether the called party is online or offline (your grandmother for example).

• Have standard mobile carrier tariff at much higher rates for domestic long distance or international calls. We recommend that you check your current rates for domestic long distance and international calls to see how much TwoCall can save for you.

• Prefer to use their existing phones (especially mobile phones) to make their calls without being tied to their computers (required by all PC2Phone services).
  

TwoCall is an innovative, simple to use, and inexpensive voice service. It is extremely easy to use. TwoCall offers many ways to makes the call, and it works especially well on mobile phones.

The way TwoCall works is that it turns an outgoing call from any calling party into an incoming call to the calling party which has the potential to further reduce the caller’s tariff, thanks for mobile operators calling party paid service offerings or incoming call flat rate offerings. These offerings make TwoCall even more attractive on top of its already low tariff rates.

Phone number input format is as follows:

All calling and called number should be the complete international dialing format which means country code plus any area code in the front, without any leading "0" followed by local number portion.

For example, the format for a number in London, UK (country code: 44, area code: 020) is 4420 followed by the local phone number which may be an 8 digit number. For a number in United States, US (country code: 1, area code: 650), the prefix is "1650" followed by a 7 digit local phone number. Many countries or regions do not have an area code, in which case, simply put in country code followed by the local phone number (example is 852-12345678, a HK number and 86-13812345678, a China mobile number.

Step 1:To start, you need to first login at www.twocall.com

Step 2: Clink on "Account" and Select a number for "My number" list.

Step 3: a) Enter the destination number with country code + plus any area code and phone number you are calling. Remember to enter the area code without any leading "0", e.g., 861051280874; b) select a number from 'Contacts'. (You need to select the destination phone number by checking the box

Step 4:Clink the "Call " button.

Step 5: Wait for approximately 10 seconds. Your phone will ring. Pickup and wait to be connected to the called party shortly.

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Clinet拨打介绍�?要英文版Client出线后，确定具体步骤

****** Please make sure the valid SMS number to be used for international service ***** 国际短信特服号码待定

Step 1:Simply send an SMS with the following text information "T + "Country Code" + "Area Code" + "Phone number" to 8628581009 e.g., T861051280874 (Beijing #) or T*** TBD (US#)

Step 2: Wait for a few seconds for the system to call you back.

Step 3: Your phone will ring. Pick up and wait to be connected to the called party. You may hear the ring tone or voicemail if the called party does not answer the call.

NOTE: Do leave out the International calling code prefix and the first "0" in area code. For examples, please leave out the leading "00" before the country code for numbers in UK or leave out "011" in numbers for the US when entering calling and called party numbers.

TwoCall Mobile Client is free to download and we’ll give you some free credit to try it out. Our prices for calls is shown here. Our objective is simple, we want to show you where you can save and then make it easy for you to save. Where we can’t save you money, we simply recommend you use your existing operator in the usual way.

From the mobile operator standpoint, when you make a call via TwoCall call it is exactly like receiving an incoming call. In most countries and regions in the world incoming calli is free of charge (or with minimal charge, When you are roaming to other countries/regions in the world, the roaming fee is charged by the mobile operator and not by TwoCall. You may need to consult your mobile operator to learn more about roaming fees.

With a little bit of planning, TwoCall may help you lower the roaming fees by turning an outgoing call to an incoming call for the caller. If the roamer choose to buy a local SIM card or otherwise obtain a local service, then, the roamer may add the new local phone into his/her TwoCall service account and start making calls with paying expensive roaming fees and international long distance fees charged by the operators.

It depends on the mobile tariff plan you have and your usage within that tariff plan. Savings can be up to 90% on international calls or up to 98% considering some high roaming charges.

To help you assess potential savings, you should understand how much your mobile operator is charging you.

When you register with TwoCall, you will be assigned a TwoCall User ID (i.e., your mobile number) and given an initial free credit balance of US$1. This balance will decline as you make calls. When your balance falls below 0 USD you will be reminded to top-up. You top-up (refill) your account from the Account > Refill menu item.

You can buy TwoCall Credits via Paypal or major credit cards in US$10 increments.

Yes. Please note though that the data charges levied by the Mobile Operators while you are traveling may be higher so we recommend that you check how much you will be charged for data usage before you use our Twocall service when you travel abroad. Typically, the GPRS roaming fee is roughly about 2 times that of the domestic GPRS standard charges for many major cities in the world. However, that could change or could vary depending on specific country/region you plan to visit.

No. Just dial the country code, area code, and phone number.

Yes. You can call any mobile number or any landline phone number anywhere in the world.

Yes. The "Calling Party" number can be any number, including any landline or mobile number. You can specify multiple calling party numbers that you use on a regular basis (e.g., mobile, home, and office). This is a great way to save on roaming if you have different SIM cards in different countries while traveling or making long distance calls from your other phones.

For example, let's say you are traveling to London, UK, and bought a local SIM card. Just enter the UK number as a calling party number, and the service will work with the new SIM card. If you are at home and don't want to incur airtime charges on your mobile, then set the calling party number to your landline and TwoCall will connect the call to your landline phone.

Make sure to set Twocall calling party number as default if you want to receive calls only on one of the calling party numbers

To make calls without sending an SMS every time, you can download the TwoCall Mobile Client software onto your mobile phone. You can do this in one of two ways:

1) Enter your mobile number here (这里�?要添加一个把Client下载到电脑上的地�?)
2) Text UBQ to +86***TBD****

In each case you will receive an SMS back from us that you need to open in order to initiate the download process. This is followed by an intuitive installation and registration process which takes around one minute. A step by step guide on how to do this is available on the mobile client.
Select your mobile phone here （这里需要添加手机型号试配的地址）to see a detailed step by step installation guide for your mobile phone.

Twocall Mobile: phone with MIDP 2.0 support and wireless data connectivity (GPRS).

TwoCall Mobile Client does not work on all phones. Older phones that do not have the required technology support will not run the software and some phone models are still in development stage. We are increasing the phone coverage all the time but currently TwoCall is compatible with the most recent NOKIA and MOTOROLA phones. See the list here . (这里�?要添加手机型号试配的地址)
If Twocall Mobile Client can not be downloaded or installed on your phone, please contact us at support@ubqnet.com

In order to download TwoCall mobile client, your phone needs to be GPRS enabled. Most phones purchased now have GPRS already enabled and if you have ever accessed a wireless internet site (such as China mobile’s Montenet) from your phone then it has already been enabled. You can test whether your phone is set up by trying to access the Web as follows;

• On Nokia phones, click and hold the 0 (zero) key
• On other phones go to the Web menu item and select a bookmark or enter a WAP URL.

If you don’t have GPRS enabled you will need to call your Operator and ask them to set you up.

Calls made through TwoCall Web are phone-to-phone, which means you don’t need a headset, a microphone or a special phone to use it. In other words, you are not tied to your PC after the call is initiated. TwoCall Web also uses the web browser, so you don’t have to download or install any software to use it. Using TwoCall Web is as simple and comfortable as making a regular phone call, only much cheaper.

Since TwoCall offers phone-to-phone services, the conversation is as secure as any regular call you make from the same phones.We value your privacy and will never share any user information or phone numbers with any third party.

No. Once you have bought a prepaid card you are responsible for the safety of your card and confidentiality of your account number and PIN.

TwoCall allows you to add, delete, or edit your origination and/or destination numbers. To do so, please login first, and go to "Contacts", or you may also go to " Call Now", select "My Number" or "Contacts" to update the origination or destination numbers, respectively.

Please make sure that you are using the correct login ID and password. Your login ID is your mobile number, and the password is case sensitive (e.g., a lower-case "h" and an upper-case "H" are treated differently).

It is only possible to register one user per a given mobile phone number. Please choose a different mobile number. Note that a valid mobile number you own or have access to is necessary in order to complete the registration process.

If you have forgotten your password, you can either click "Forgot password?" link on the login page and follow the steps or to text "A" to 8628581009????? or +8613426125153. The password will be resent to your mobile via an SMS. If you have any trouble, get in touch with our Customer Service and we will be happy to assist.

Unfortunately, this option is not available at the moment. TwoCall may suspend your account in certain special cases outlined in the User Agreement

Usually the confirmation SMS should be received within a few minutes after you register. However, during high usage period or international operator network delay, it is possible that this could take a little longer. Please allow up to 10 minutes for the confirmation SMS to arrive. If you haven't received the confirmation SMS after 1 hour, please contact our Customer Service

If you did not receive an installation text then please try one more time by clicking here(这里�?要添加一个把Client下载到电脑上的地�?)
or text UBQ to +8628581001 ???. The reason we request another attempt is that the operator’s text and data networks are not 100% reliable. If you continue to experience problems then please contact Customer Service

.If you are not able to reach the TwoCall download WAP page from the SMS link we sent you, please check that you have GPRS/data connection enabled correctly. See our GPRS guide here.(连接到条目：GPRS requirements for download:)

If the TwoCall download process started but failed to complete, please try again because the wireless data connection may not be stable. If you continue to experience problems, please contact TwoCall Customer Service

You should first contact your operator to block your mobile number. This will also prevent anyone from making calls from your Twocall account. Please also contact with TwoCall Customer Service. and we will suspend the account until you recover your phone or get a new phone, and then we will reinstate your account.

Assuming that you have kept your original mobile number, you simply need to download the TwoCall mobile client again onto your new phone and register again if you used mobile client. You will automatically retain any existing credit you have before and may continue to enjoy your account. Otherwise, you need to contact our Customer Service in order to switch you mobile number and keep your previous account balance.

There are some countries that are not yet supported, but we are constantly adding more countries to the list. Try checking back in the near future.

TwoCall allows every potential customer to test the service and give them an initial free credit balance of $1USD. To use this trial version, just enter your number on the top field, choose your destination country and the number, and press the CALL button. If after you have used your trial period you are satisfied with the service, you can top up your account with TwoCall and continue to make calls. After you have registered, you will have to log in to your TwoCall account before you can make more calls.

The initial free credit balance of $1USD are for trial users to help them assess the service and not intended for regular users who already topped up the account, and certainly not for every call they make.

Currently the available payment options are credit card payments (Visa or MasterCard), and PayPal account payment methods. Of course there is always the offline cash payment method directly to a distributor in your country or region. We are working on adding additional payment methods all the time. As new payment methods become available, we will update the Web and WAP.

Currently the available payment options are credit card payments (Visa or MasterCard), and PayPal account payment methods. Of course there is always the offline cash payment method directly to a distributor in your country or region. We are working on adding additional payment methods all the time. As new payment methods become available, we will update the Web and WAP.